Blocked during the download of files

Hi,

We try to download all the following files present in the site http://ftp.ebi.ac.uk using Python :

  • /pub/databases/opentargets/genetics/latest/d2v2g/
  • /pub/databases/opentargets/genetics/latest/l2g/
  • /pub/databases/opentargets/genetics/latest/search/variant/

but, we couldn’t download all the files all at once.

Here is what happens:

  1. The download of the files /pub/databases/opentargets/genetics/latest/d2v2g/ goes well until the file “part-00182-5fc32108-15fe-418e-9e53-52afa7c58284-c000.snappy.parquet”, and the script stops here (duration of the download : 1h57mn).
  2. If I stop the script, and retry the download, the following error occurred : “Connection timed out”
  3. If I wait 1 hour, and retry, the download of the files could continue. This time, I could download all the files of /pub/databases/opentargets/genetics/latest/l2g/ , and the files /pub/databases/opentargets/genetics/latest/search/variant/ up to “part-00033-867067f5-71c7-4946-bf6b-b1125d25951f-c000.json” (duration of the download : 49mn)
  4. Once again the download stops here

Thus, I would like to know what is happening. Were we temporarily blocked ? Are there any restrictions about the download of files ? In particular, is there a restriction about the number of downloads that can be done on a certain period of time ?
If this is the case, are there any way to download these files all at once ?

Thank you very much,

Kind regards

Hi @hoti,

Have you tried using lftp to download the files?

Best wishes,

Helena

Hi,

Thank you very much.

No we haven’t tried lftp yet. We will try it, and see if the same problem occurs or not.

Kind regards

Hi @hoti,

We have just been made aware by the EBI Technical Services that there are known issues with the EBI public FTP service. I will let you know when these are resolved, but they may explain why you have not been able to access the files.

You may want to check out one of our other data access options.

Best wishes,

Helena