# Rsync.ebi.ac.uk times out

**URL:** https://community.opentargets.org/t/rsync-ebi-ac-uk-times-out/1863
**Category:** Data downloads
**Tags:** datadownloads
**Created:** [16 July 2025 13:09 UTC](https://community.opentargets.org/t/rsync-ebi-ac-uk-times-out/1863 "2025-07-16T13:09:06Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![jdreo](https://avatars.discourse-cdn.com/v4/letter/j/9dc877/32.png) [@jdreo](https://community.opentargets.org/u/jdreo)
#### Post date: [16 July 2025 13:09 UTC](https://community.opentargets.org/t/rsync-ebi-ac-uk-times-out/1863/1 "2025-07-16T13:09:06Z")

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Hi, when trying to run the rsync command mentioned in the documentation, an error occurs:

>  rsync -rpltvz --delete [rsync.ebi.ac.uk](http://rsync.ebi.ac.uk)::pub/databases/opentargets/platform/25.03/output/disease .  
> rsync: [Receiver] safe\_read failed to read 1 bytes: Operation timed out (60)  
> rsync error: error in rsync protocol data stream (code 12) at io.c(283) [Receiver=3.4.1]

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### Author: ![dsuveges](https://dub1.discourse-cdn.com/flex017/user_avatar/community.opentargets.org/dsuveges/32/30_2.png) [@dsuveges](https://community.opentargets.org/u/dsuveges)
#### Post date: [16 July 2025 13:12 UTC](https://community.opentargets.org/t/rsync-ebi-ac-uk-times-out/1863/2 "2025-07-16T13:12:57Z")

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Hi, Could you please give it an other go? Sometimes EBI FTP service can be somewhat unstable. Did the rsync commands work?

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### Author: ![ochoa](https://dub1.discourse-cdn.com/flex017/user_avatar/community.opentargets.org/ochoa/32/189_2.png) [@ochoa](https://community.opentargets.org/u/ochoa)
#### Post date: [16 July 2025 13:14 UTC](https://community.opentargets.org/t/rsync-ebi-ac-uk-times-out/1863/3 "2025-07-16T13:14:13Z")

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I couldn’t replicate (from outside EMBL-EBI network):

```auto
❯ rsync -rpltvz --delete rsync.ebi.ac.uk::pub/databases/opentargets/platform/25.03/output/disease .

Transfer starting: 2 files
disease/
disease/disease.parquet

sent 44 bytes received 4771445 bytes 47714890000 bytes/sec
total size is 4797202 speedup is 1.01

```

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### Author: ![jdreo](https://avatars.discourse-cdn.com/v4/letter/j/9dc877/32.png) [@jdreo](https://community.opentargets.org/u/jdreo)
#### Post date: [16 July 2025 13:30 UTC](https://community.opentargets.org/t/rsync-ebi-ac-uk-times-out/1863/4 "2025-07-16T13:30:25Z")

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I’ve been trying since 2 hours, it still times out for me. I’m behind a NAT with port 873 redirected.  
I tried the wget option and it worked well.